WHAT IS A BOT SERVER?
A Bot Server is essentially an online computer that you can manage from anywhere. It is faster than most PC's and does not require that you have a computer.
HOW DO I USE A BOT SERVER?
You can login to it with any device, including your mobile phone. Everything is already preinstalled and working correctly. You will just need to connect to the Bot Server with your Login provided after checkout, enter your farm accounts in the bot, and click start.
HOW DO I CONNECT TO A BOT SERVER?
You will receive a Username / IP / Password via email within 24 hours of payment. Once you have the login information, connect using one of the guides below.
WHY CAN’T I CONNECT TO MY BOT SERVER?
If you are receiving an error when connecting with your Remote Desktop
Review the tutorials above to ensure you are doing it properly You can’t open the IP in a web browser or click a link from an email.
Make sure you Copy / Paste the password as some characters look the same.
If you are positive you are doing it correctly but it still won’t connect, join us in live chat and private message @samsun your login for troubleshooting.
DOES THE BOT SERVER ALWAYS RUN?
Yes. The Bot Server will run even when you disconnect from Remote Desktop. The only time it will stop is when you Shut it Down – Never shut down your Bot Server or we will have to start it again for you. If you accidentally shut it down, please contact us
DOES A BOT SERVER REQUIRE A LICENSE KEY?
The bot server includes a license key with your purchase.
IS A BOT SERVER THE SAME AS A CLOUD PC?
The only similarity between the old Cloud PC's and Bot Servers are that they use the same Remote Desktop to connect. As far as stability, performance and speed - Cloud PC's cannot be compared to Bot Servers. Bot Servers are extremely fast and more powerful than most standard computers.
DO BOT SERVERS USE BLUESTACKS OR MEMU?
They use MEmu - You cannot run Bot Servers with any other emulator.
CAN I CHANGE MY PC VERSION FOR A BOT SERVER?
You will need to purchase a new Bot Server separate and probably cancel your license key subscription unless you want both. The Bot Server package comes with it's own license key. These are separate products and are not considered an upgrade or downgrade of each other.
CAN I CHANGE MY OLD CLOUD PC FOR A BOT SERVER?
You will need to purchase a new Bot Server and your Cloud PC subscription will remain active until it's expiration date when it is terminated (Cloud PC's no longer supported or available). Feel free to use both as you like until then. Unfortunately they are separate products and cannot be "upgrade" or "downgraded".
WHY ARE BOT SERVERS MORE EXPENSIVE THAN CLOUD PC?
With the new MEmu bot, you can run 300+ accounts and multiple sessions at once. Instead of having to purchase 4 separate Cloud PC's to run 4 bots at once - You can do that with a single Bot Server. It would take 10 or more Cloud PC's to equal the power and performance as a Bot Server.
WHAT ARE THE SPECS ON THE BOT SERVERS?
– Between 16GB & 32GB RAM
– Between 3TB & 6TB HDD
– Dedicated & Non-shared CPUs
– 24/7 Access High Speed Internet connection
– Can Support Over 300 Farm Accounts
– Can Support Between 3 & 12 Sessions at Once
WHAT IF I HAVE A CLOUD PC BUT DON'T WANT A BOT SERVER?
Cloud PC's are not powerful enough to run our new bot. If you don't want your Cloud PC converted into a Bot Server, please cancel your subscription prior to its renewal day.
WHY ARE BOT SERVERS OUT OF STOCK AND WHEN CAN I BUY AGAIN?
Because Bot Servers are so powerful, it takes a while to set them up. We should refresh our stock daily but with very limited quantities. Please subscribe to in stock email notifications on the product page if you would like notified.
WHY WAS I CHARGED FOR A BOT SERVER WHEN I HAD A CLOUD PC?
Cloud PC's are a discontinued product. All Cloud PC's were transferred over to our new and improved Bot Servers. Please ensure you cancel your subscription prior to the renewal date if you no longer wish to continue your service.